How long does Giganet parental controls setup take?

Most parents can complete setup in Immediate (full fibre).

Can my child bypass Giganet parental controls?

Provider-level controls reduce risk but are not total. A child can still bypass with mobile data, VPN apps, or unmanaged devices, so pair network filtering with device controls and regular conversation.

How do I remove or relax Giganet controls later?

Return to the same provider parental controls panel and switch to a lighter level or off, then save and wait for changes to apply.

Opt-in UK

Parental controls on Giganet

eero Secure on full fibre; none on wireless

Giganet is a south of England altnet covering Hampshire, Wiltshire, Dorset and Surrey (also on CityFibre wholesale). Full-fibre customers get eero Secure free. Wireless customers have no parental controls per Giganet's own FAQ.

Last reviewed 12 May 2026 · By Dr Alex J. Martin-Smith

Reviewed using our published methodology.

Network filter Yes

On by default No

Cost Free (eero customers); none on wireless plans

Time to apply Immediate (full fibre)

Filter levels Adult, Teen, Pre-teen, Child, Custom

Step by step

How to switch it on

01
Full fibre customers: download the eero app and sign in.
02
Tap Discover, then eero Secure, then Profiles. Add a profile per child and assign their devices.
03
Tap Content Filters and choose an age preset. Add Schedules for bedtime.
04
Wireless customers: Giganet does not offer parental controls. Set Cloudflare for Families (1.1.1.3 / 1.0.0.3) on the router DNS.
05
Install Apple Screen Time or Google Family Link on each child's device for per-app limits.

Direct link: https://www.giganet.uk/eero-pro-6e-router/parental-controls/

Reversible

How to remove this later

Go back to your provider parental controls page, switch the filter to Off or a lighter level, then save and wait for the change window shown by your provider. If your child is older, step down one layer at a time rather than removing everything in one go.

Honest limits

What it covers and what it does not

Covers

Per-child profiles on eero, with content filters, schedules, and an activity log.

Does not cover

Wireless-plan customers. Mobile data. Encrypted apps and VPNs.

Also do this

Even with eero Secure on full fibre; none on wireless turned on, adding a free DNS layer adds a second line of cover and closes some of the gaps. It takes about ten minutes and works on every device on your home Wi-Fi.

Add a free DNS filter

References

Giganet. (2026). Parental controls (eero Pro 6E router). https://www.giganet.uk/eero-pro-6e-router/parental-controls/
Giganet. (2026). Do you offer parental controls?. https://www.giganet.uk/faq/do-you-offer-parental-controls/
Giganet. (2026). What parental controls does eero offer?. https://www.giganet.uk/faq/what-parental-controls-does-eero-offer/

FAQs

Common questions

How long does setup usually take?

Most parents can complete this in Immediate (full fibre).

Can a child bypass this?

Network controls reduce exposure but cannot cover everything, especially mobile data and VPN bypass. Use this layer with device controls and regular check-ins.

How do I relax controls as my child gets older?

Lower one control at a time (for example strict to moderate) and review outcomes before removing all controls.

Want to confirm it worked?

Run the check again