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UK ISP setup guides

ISP Parental Controls in the UK and Isle of Man

Every major UK broadband provider gives you free parental controls that apply to every device on your home Wi-Fi. This page walks you through BT, Sky, Virgin Media, TalkTalk, EE, Plusnet, Vodafone, NOW, Hyperoptic, Community Fibre, Sure Isle of Man and Manx Telecom. Choose your provider below.

Author: Editorial team, ParentalControl.uk. Reviewed by: SSS Group editorial board. Last verified: 12 May 2026. Version tested: Provider directory and references reviewed 12 May 2026. Changelog: view updates.

Initiative funded and led by Dr Alex J. Martin-Smith, CMgr · MBA · LLM · DBA. Contact Alex directly at ams@upleashed.com or 0330 122 1223 / 07624 218080.

  • 55providers
  • 19network filters
  • 3on eero app
  • 24need DNS layer

Last reviewed · By Dr Alex J. Martin-Smith

Author: Editorial team. Reviewed by: SSS Group editorial board. Version tested: each provider portal current to review date. Changelog.

United Kingdom 47

01

BT

BT Parental Controls

Opt-in · Free with every BT broadband package
02

Sky Broadband

Sky Broadband Shield

On by default · Free with every Sky Broadband package
03

Virgin Media

Essential Security

On by default · Free with every Virgin Media broadband package
04

TalkTalk

HomeSafe

Opt-in · Free with every TalkTalk package
05

Vodafone

Secure Net Home

Opt-in · Free with Pro II broadband; Secure Net mobile around £1.30/month after free trial
06

EE

EE Parental Controls

Opt-in · Free with EE broadband on the Smart Hub Plus
07

Plusnet

Plusnet SafeGuard

Opt-in · Free with all Plusnet packages
08

NOW Broadband

Broadband Buddy

Opt-in · Free with NOW Broadband
09

Hyperoptic

No provider filter

No network filter · use DNS layer
10

Community Fibre

No provider filter

No network filter · use DNS layer
11

Zen Internet

No provider filter

No network filter · use DNS layer
12

KCOM

KCOM Parental Controls (legacy) or eero Secure (current plans)

Opt-in · Free with every KCOM Lightstream package
13

Fibrus

eero Secure (included free)

Opt-in · Free with every Fibrus broadband package, including the eero hub
14

WightFibre

Plume HomePass parental controls

Opt-in · Free with the WightFibre Whole Home Wi-Fi service
15

Three Home Broadband

Three adult content filter (network-level) + eero on 5G Outdoor Hub

On by default · Free. Network filter on by default; eero Secure included on 5G Outdoor Hub plans
16

Cuckoo

eero Secure (included free)

Opt-in · Free with every Cuckoo broadband plan, including eero Pro 6E
17

Gigaclear

Linksys app parental controls

Opt-in · Free with every Gigaclear broadband package (Linksys app)
18

YouFibre

No provider filter

No network filter · use DNS layer
19

Brsk

TP-Link Aginet app parental controls

Opt-in · Free with every Brsk broadband package (TP-Link Aginet hub)
20

Trooli

No provider filter

No network filter · use DNS layer
21

toob

No provider filter

No network filter · use DNS layer
22

Hey! Broadband

No provider filter

No network filter · use DNS layer
23

Quickline

Zyxel App parental controls

Opt-in · Free with every Quickline broadband plan (Zyxel router supplied)
24

B4RN (Broadband for the Rural North)

No provider filter

No network filter · use DNS layer
25

AAISP (Andrews & Arnold)

No provider filter

No network filter · use DNS layer
26

SMARTY

Network-level 18+ filter only

On by default · Free. Mobile network 18+ filter on by default. No per-child controls
27

Origin Broadband

No provider filter

No network filter · use DNS layer Router admin
28

Utility Warehouse

eero Secure (with eero add-on)

Opt-in · Free with the eero add-on; basic UW Wi-Fi Hub uses router admin only eero app
29

Direct Save Telecom

No provider filter

No network filter · use DNS layer DNS layer
30

Onestream

No provider filter

No network filter · use DNS layer Router admin
31

Ogi

eero Secure or Zyxel router parental controls

Opt-in · Free with broadband (eero customers); Zyxel customers use router admin eero app
32

Voneus

Voneus Smart Wi-Fi app (mesh add-on)

Opt-in · £7.50 per month for Smart Wi-Fi (includes parental controls); base plan has none TP-Link app
33

Giganet

eero Secure on full fibre; none on wireless

Opt-in · Free (eero customers); none on wireless plans eero app
34

G.Network

Free parental controls (router-level)

Opt-in · Free with broadband Router admin
35

Truespeed

Linksys app parental controls

Opt-in · Free with broadband (Hub 7 or Linksys router) Linksys app
36

Wessex Internet

Asus Router app (full fibre); none on wireless

Opt-in · Free with full fibre; none on wireless plans Asus app
37

County Broadband

My CB Wi-Fi App parental controls

Opt-in · Free with broadband Router admin
38

Aquiss

No provider filter

No network filter · use DNS layer DNS layer
39

IDNet

No provider filter

No network filter · use DNS layer DNS layer
40

Zzoomm

No provider filter

No network filter · use DNS layer Router admin
41

Lightning Fibre

No provider filter

No network filter · use DNS layer Router admin
42

Connexin

No provider filter

No network filter · use DNS layer Router admin
43

The 4th Utility

No provider filter

No network filter · use DNS layer Router admin
44

O2 5G Home Broadband

No provider filter

On by default · Free DNS layer recommended DNS layer
45

Vodafone 5G Home Broadband

No provider filter

No network filter · use DNS layer DNS layer
46

Cybermoor

No provider filter

No network filter · use DNS layer Router admin
47

BrawBand

No provider filter

No network filter · use DNS layer Router admin

Isle of Man 2

48

Manx Telecom

Manx Telecom Wi-Fi app (Nokia Beacon G3.1 / 3.1)

Opt-in · Free, included with every Future Ready Wi-Fi plan
49

Sure (Isle of Man)

No provider filter

No network filter · use DNS layer

Channel Islands 2

50

JT (Jersey Telecom)

JT Total Wi-Fi (powered by Plume)

Opt-in · Included with JT Total Wi-Fi
51

Sure (Jersey and Guernsey)

No provider filter

No network filter · use DNS layer

Closed providers 4

If you were a customer of one of these brands, click through to find out where your service is now.

52

John Lewis Broadband

Closed May 2024

Closed. Customers migrated to Plusnet
53

Post Office Broadband

Closed 2021

Closed. Customers migrated to Shell Energy, then to TalkTalk
54

Shell Energy Broadband

Closed 2023

Closed. Customers migrated to TalkTalk
55

Lit Fibre

Customers transferred to Zen Internet

Closed. Customers migrated to Zen Internet

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References

Every parental controls claim on this site is sourced from the provider's own published help page. Links open in a new tab.

  1. Choose. (2025). Direct Save Telecom Broadband Review. https://www.choose.co.uk/broadband/direct-save-telecom/reviews/
  2. CompareFibre. (2026). Post Office broadband: discontinued 2021. https://comparefibre.co.uk/post-office-fibre-broadband
  3. County Broadband. (2025). How do I set up parental controls? (knowledge base). https://service.countybroadband.co.uk/index.php?rp=/knowledgebase/89/How-do-I-set-up-parental-controls.html
  4. G.Network. (2026). Full fibre home broadband for London. https://www.g.network/home-broadband
  5. Giganet. (2026). Parental controls (eero Pro 6E router). https://www.giganet.uk/eero-pro-6e-router/parental-controls/
  6. Giganet. (2026). Do you offer parental controls?. https://www.giganet.uk/faq/do-you-offer-parental-controls/
  7. Giganet. (2026). What parental controls does eero offer?. https://www.giganet.uk/faq/what-parental-controls-does-eero-offer/
  8. ISPreview UK. (2026). G.Network sell London UK full fibre broadband network to FitzWalter Capital. https://www.ispreview.co.uk/index.php/2026/01/g-network-sell-london-uk-full-fibre-broadband-network-to-fitzwalter-capital.html
  9. ISPreview UK. (2024). ISP John Lewis Broadband to finally close its UK service. https://www.ispreview.co.uk/index.php/2024/04/isp-john-lewis-broadband-to-finally-close-its-uk-service.html
  10. Lit Fibre. (2026). Lit Fibre customer notice (migration to Zen Internet). https://litfibre.com/
  11. Manx Telecom. (2026). Future Ready Wi-Fi fibre broadband. https://www.manxtelecom.com/personal/broadband/fibre-broadband/
  12. Manx Telecom. (2026). Contact Us. https://www.manxtelecom.com/contact
  13. MoneySuperMarket. (2026). Shell Energy broadband routers. https://www.moneysupermarket.com/broadband/guides/shell-energy-routers/
  14. Ogi. (2025). Stay safe online with eero Secure. https://ogi.wales/learn/eero-secure/
  15. Ogi. (2025). Keeping you and your family safe online. https://ogi.wales/learn/safe-online/
  16. Onestream. (2025). Why you will love Onestream Wi-Fi set up exactly as YOU want it. https://onestream.co.uk/news/personalised-wifi
  17. Origin Broadband. (2025). Parental controls (community knowledge base). https://community.originbroadband.com/knowledge-base/article/parental-controls
  18. Plusnet. (2024). Changes to John Lewis Broadband from Plusnet. https://www.plus.net/john-lewis/faqs/
  19. Sure Help Centre. (2026). Parental Controls on Technicolor Routers. https://isleofmanhelp.sure.com/hc/en-gb/articles/27793651247506-Parental-Controls-on-Technicolor-Routers
  20. Sure Isle of Man. (2026). Parental Controls for Your Family. https://www.sure.com/isleofman/mobile/parental-controls-for-your-family/
  21. Sure Isle of Man. (2026). Contact us. https://www.sure.com/isleofman/contact-us/
  22. TalkTalk Group. (2022). Utility Warehouse and TalkTalk Group announce new, long-term agreement. https://www.talktalkgroup.com/newsroom/2022-utility-warehouse-talktalk-group-full-fibre
  23. Truespeed. (2026). Parental controls. https://www.truespeed.com/support/parental-controls/
  24. Truespeed. (2026). Your Truespeed equipment. https://www.truespeed.com/support/your-truespeed-equipment/
  25. Utility Warehouse. (2026). Fast and reliable UW broadband deals. https://uw.co.uk/broadband
  26. Voneus. (2025). Smart Wi-Fi mesh and WholeHome coverage. https://www.voneus.com/wifi-mesh
  27. Wessex Internet. (2026). Can I add parental controls?. https://www.wessexinternet.com/help-and-support/can-i-add-parental-controls