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Parental controls on Hey! Broadband

Router-level controls + DNS layer recommended

Hey! Broadband covers parts of Hertfordshire, Berkshire, Surrey, and Kent. Parental controls are managed via the supplied hub's admin panel and there is no branded category-level filter. We recommend Cloudflare 1.1.1.3 on the router DNS.

Last reviewed · By Dr Alex J. Martin-Smith

Network filter No
On by default No
Cost Free. Router admin schedules. Add DNS layer for category filtering
Time to apply 15 minutes
Step by step

How to switch it on

  1. 01

    Sign into your hub admin at the address shown on the underside of the hub.

  2. 02

    Find Access Control or Parental Control. Add devices and set schedules.

  3. 03

    For category-level adult content filtering, change the hub DNS to Cloudflare for Families (1.1.1.3 / 1.0.0.3). See our /dns/ guide.

  4. 04

    Also install Apple Screen Time or Google Family Link on each child's device.

Direct link: https://heybroadband.co.uk/help

Honest limits

What it covers and what it does not

Covers

Per-device schedules at hub level.

Does not cover

No branded category filter. No per-child profiles.

Add a free DNS filter

Hey! Broadband does not run a network-level parental control filter. The fastest fix is to add a free DNS filter at your router. It covers every device on your Wi-Fi in one step and takes about ten minutes.

Add a free DNS filter

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