Parental controls on O2 5G Home Broadband
No network filter on home broadband
O2 5G Home Broadband (Virgin Media O2) is a 4G/5G fixed-wireless product. O2's parental controls apply to mobile SIMs, not the 5G home Hub. Add a free DNS layer at the Hub and device-level controls per child.
How to switch it on
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01
Sign into the O2 5G Hub admin (address printed on the Hub label, typically 192.168.1.1).
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02
Find DNS settings under WAN. Set DNS to Cloudflare for Families: primary 1.1.1.3, secondary 1.0.0.3.
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03
Save and restart the Hub. Two to five minutes for every device to pick up the new DNS.
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04
Install Apple Screen Time or Google Family Link on each child's device. These follow the device onto mobile data too.
Direct link: https://www.o2.co.uk/help/safety-and-security
What it covers and what it does not
Covers
Once Cloudflare for Families is set, every device on home Wi-Fi gets adult and malware blocking.
Does not cover
No per-child profiles at network level. Mobile-data filtering is separate (set on the SIM).
Add a free DNS filter
O2 5G Home Broadband does not run a network-level parental control filter. The fastest fix is to add a free DNS filter at your router. It covers every device on your Wi-Fi in one step and takes about ten minutes.
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