ISP-supplied hub ISP-supplied hub

How to set up parental controls on Hyperoptic Hyperhub (ZTE H298N / H298A)

Router-level URL filter + MAC-based device blocking + free Kaspersky Safe Kids

UK 2026 guide · Last reviewed 12 May 2026 · By Dr Alex J. Martin-Smith

Reviewed using our published methodology.

Quick answer

Hyperoptic's ZTE Hyperhub uses URL filtering and MAC-based device blocking at router admin level. Hyperoptic partners with Kaspersky to offer Safe Kids free for 12 months, giving device-level parental controls on top.

Cost Router controls free; Kaspersky Safe Kids free for 12 months for Hyperoptic customers

Where to manage Router admin page (192.168.1.1) + Kaspersky Safe Kids app

Time to set up About 20 minutes

Wi-Fi standard Wi-Fi 5 / Wi-Fi 6

Shipped by Hyperoptic

UK install base About 350,000 UK households (mostly London and major cities)

Step by step

Step-by-step setup

01
Open a browser and go to http://192.168.1.1.
02
Sign in. Username and password are on the sticker underneath the Hyperhub.
03
Click Security → Parental Control.
04
Click Add and enter the child device's MAC address (find it in the device's network settings).
05
Set the days of the week and time window when the device should be blocked.
06
Click URL Filter and add specific URLs to your block list.
07
Save.
08
For category-level filtering, claim your free 12-month Kaspersky Safe Kids subscription from the Hyperoptic customer area and install on each child's device.

Manufacturer source: https://www.hyperoptic.com/broadband/explained/homebroadband/parental-controls-and-why-you-should-use-them/

Reversible

How to remove this later

Open the same router app or admin panel, disable the parental profile or content filter, and save. If your household is moving to looser rules, reduce one control first (for example schedule limits) before turning off all filtering.

Honest limits

What Hyperoptic Hyperhub (ZTE H298N / H298A) parental controls can and cannot do

Features that work

Per-device time blocking by MAC address.
Per-URL blocking.
Whitelist and blacklist via router admin.
Free 12-month Kaspersky Safe Kids subscription via Hyperoptic.

Features that do not work

HTTPS sites cannot be URL-filtered at the router level (per Hyperoptic's own manuals: "Parental control won't filter any website which contains https in the address bar").
No preset content categories on the Hyperhub itself (Kaspersky Safe Kids adds these on the device).
No per-profile concept on the router.
No app-based control; you must use a browser to access router admin.

How to block YouTube on Hyperoptic Hyperhub (ZTE H298N / H298A)

Router admin only blocks HTTP. YouTube is HTTPS, so router-level URL blocking does not work. Use Kaspersky Safe Kids on each child's device to block YouTube specifically.

How to pause Wi-Fi on Hyperoptic Hyperhub (ZTE H298N / H298A)

Router admin → Security → Parental Control → Add device MAC → set Schedule with all-day block on the days you want.

Troubleshooting

Hyperoptic Hyperhub (ZTE H298N / H298A) parental controls not working: common fixes

URL Filter not blocking HTTPS sites

Documented limitation. Use Kaspersky Safe Kids on the child's device, or a free DNS-layer filter like Cloudflare 1.1.1.3 at the router DNS settings.

Cannot find Parental Control in admin

Try the H298A admin path: Security → Access Control → Parental Control. Older H298N firmware may show it under Application → URL Filter.

FAQs

Frequently asked questions

Does the Hyperoptic Hyperhub block HTTPS websites?

No. Hyperoptic's own user manual confirms the parental control URL filter does not work on HTTPS sites. Use Kaspersky Safe Kids (free for 12 months) on each child's device, or a DNS-layer filter like Cloudflare 1.1.1.3 at the router DNS settings.

How do I get the free Kaspersky Safe Kids from Hyperoptic?

Sign into your Hyperoptic customer area and claim the 12-month Safe Kids subscription, then install Safe Kids on each child's device.

Can I block apps with the Hyperhub?

Not at the router. Use Kaspersky Safe Kids on the device for app-level control.

More help

If Hyperoptic Hyperhub (ZTE H298N / H298A) controls are not enough

Router-level controls have known gaps: mobile data, encrypted apps, VPNs. These guides from our sister site BroadbandSwitch.uk pick up where the router stops.