How to set up parental controls on Vodafone Ultra Hub
Vodafone Broadband app - Family / Parental Controls + Vodafone Secure Net Home
Quick answer
The Vodafone Ultra Hub uses the Vodafone Broadband app for per-profile parental controls (groups, schedules, content blocking) plus optional Secure Net Home network-level filtering. Pro II/Pro 3 customers get Secure Net Home included free.
Step-by-step setup
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01
Download the Vodafone Broadband app and sign in with your My Vodafone credentials.
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02
Tap Family, then Add profile.
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03
Name the profile, then Add devices and select the devices your child uses.
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04
Tap Block content and choose categories: Adult, Social, Gambling, Streaming.
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05
Tap Time limits and set daily allowances or bedtime windows.
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06
For network-level filtering across every device, sign into My Vodafone → Add-ons → Secure Net Home and turn it on.
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07
Save.
Manufacturer source: https://www.vodafone.co.uk/help/broadband/broadband-app/parental-controls
What Vodafone Ultra Hub parental controls can and cannot do
Features that work
- Per-profile device grouping.
- Time limits and bedtime scheduling.
- Content blocking by category.
- Secure Net Home network-level filter (Pro II/Pro 3 free, standard £1.30/month).
- 4G backup notifications when the child connects via Vodafone mobile.
Features that do not work
- Limited published category list.
- No SafeSearch override.
- Mobile data bypass (unless on Vodafone mobile with Secure Net SIM filter).
- Encrypted apps and VPN bypass.
How to block YouTube on Vodafone Ultra Hub
Vodafone Broadband app → Family → tap profile → Block content. Add youtube.com to the blocked list. For category-wide YouTube blocking, enable the Streaming category.
How to pause Wi-Fi on Vodafone Ultra Hub
Vodafone Broadband app → Family → tap profile → Pause.
How to block social media on Vodafone Ultra Hub
Vodafone Broadband app → Family → tap profile → Block content → toggle Social on.
Vodafone Ultra Hub parental controls not working: common fixes
Secure Net Home greyed out
Check your plan. Pro II/Pro 3 get it free; standard plans need the £1.30/month add-on.
Frequently asked questions
Is the Vodafone Ultra Hub parental controls free?
The Vodafone Broadband app controls are free. Secure Net Home is included free on Pro II/Pro 3, otherwise £1.30/month.
Can I pause my child's WiFi on Vodafone?
Yes. Vodafone Broadband app → Family → tap the profile → Pause.
If Vodafone Ultra Hub controls are not enough
Router-level controls have known gaps: mobile data, encrypted apps, VPNs. These guides from our sister site BroadbandSwitch.uk pick up where the router stops.
References
- Vodafone UK. (2026). Pro Broadband with WiFi 7 and Mesh WiFi. https://www.vodafone.co.uk/broadband/pro-ii-devices
- Vodafone. (2024). Introducing Vodafone Ultra Hub: harnessing the latest WiFi 6E technology. https://www.vodafone.com/news/products/introducing-ultra-hub-wifi-6e
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