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Parental controls on Ogi

eero Secure or Zyxel router parental controls

Ogi (formerly Spectrum Internet) is the main Welsh altnet, covering Cardiff, Pembrokeshire, Monmouthshire, Vale of Glamorgan, Bridgend, RCT, Caerphilly and surrounding areas. Ogi customers on the eero hub get eero Secure free. Zyxel customers use the Zyxel admin page.

Last reviewed · By Dr Alex J. Martin-Smith

Network filter Yes
On by default No
Cost Free with broadband (eero customers); Zyxel customers use router admin
Time to apply Immediate
Filter levels Adult, Teen, Pre-teen, Child, Custom
Step by step

How to switch it on

  1. 01

    If you have an eero: download the eero app, sign in with your Ogi account, then Discover, eero Secure, Profiles.

  2. 02

    Add a profile for each child and assign their devices.

  3. 03

    Set Content Filters (Child strictest, Adult lightest), then add Schedules for bedtime.

  4. 04

    If you have the Zyxel router: sign into the admin URL printed on the router label, then Parental Controls, add the device's MAC address, set a schedule.

  5. 05

    Save. Either route applies immediately.

Direct link: https://ogi.wales/learn/eero-secure/

Honest limits

What it covers and what it does not

Covers

Every device assigned to a profile (eero) or scheduled by MAC (Zyxel). Activity log on eero.

Does not cover

Mobile data, encrypted apps, VPNs, devices not assigned to a profile.

Also do this

Even with eero Secure or Zyxel router parental controls turned on, adding a free DNS layer adds a second line of cover and closes some of the gaps. It takes about ten minutes and works on every device on your home Wi-Fi.

Add a free DNS filter

References

  1. Ogi. (2025). Stay safe online with eero Secure. https://ogi.wales/learn/eero-secure/
  2. Ogi. (2025). Keeping you and your family safe online. https://ogi.wales/learn/safe-online/

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