Parental controls on Three Home Broadband
Three adult content filter (network-level) + eero on 5G Outdoor Hub
Three is a 4G/5G home broadband provider. Adult content is blocked by default at network level until the bill payer age-verifies. The 5G Outdoor Hub ships with an Amazon eero, which unlocks proper per-child profiles in the eero app.
How to switch it on
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01
Confirm your hub. If you have the Three 5G Outdoor Hub, you have an eero. If you have an indoor 4G/5G hub, you only get the network 18+ filter.
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02
Network filter: this is on by default and blocks 18+ content for all devices on the connection. Only turn it off if every household member is 18+ and you have age-verified with Three.
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03
eero path (Outdoor Hub only): download the eero app, sign in, and follow the same profile-and-content-filter steps as on the Fibrus or Cuckoo guides.
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For everyone else on Three Home Broadband, we recommend adding a free family DNS layer (Cloudflare 1.1.1.3) to the hub's DNS settings. See our /dns/ guide.
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Also set up Apple Screen Time or Google Family Link on each child's device. These follow the device when it leaves home Wi-Fi and joins mobile data.
Direct link: https://www.three.co.uk/support/broadband/troubleshooting/parental-controls
What it covers and what it does not
Covers
Network filter covers every device on Three home broadband. eero gives per-child profiles when present.
Does not cover
Without eero, no per-child controls. No granular category filtering. Mobile data on the same SIM is separate.
Also do this
Even with Three adult content filter (network-level) + eero on 5G Outdoor Hub turned on, adding a free DNS layer adds a second line of cover and closes some of the gaps. It takes about ten minutes and works on every device on your home Wi-Fi.
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