How long does Utility Warehouse parental controls setup take?

Most parents can complete setup in Immediate.

Can my child bypass Utility Warehouse parental controls?

Provider-level controls reduce risk but are not total. A child can still bypass with mobile data, VPN apps, or unmanaged devices, so pair network filtering with device controls and regular conversation.

How do I remove or relax Utility Warehouse controls later?

Return to the same provider parental controls panel and switch to a lighter level or off, then save and wait for changes to apply.

Opt-in UK

Parental controls on Utility Warehouse

eero Secure (with eero add-on)

Utility Warehouse resells broadband over TalkTalk wholesale and bundles Amazon eero with eero Secure (worth £25 a year) on its broadband plans. Parental controls run through the eero app.

Last reviewed 12 May 2026 · By Dr Alex J. Martin-Smith

Reviewed using our published methodology.

Network filter Yes

On by default No

Cost Free with the eero add-on; basic UW Wi-Fi Hub uses router admin only

Time to apply Immediate

Filter levels Adult, Teen, Pre-teen, Child, Custom

Step by step

How to switch it on

01
Download the eero app (iOS App Store or Google Play) and sign in with the email used at UW sign-up.
02
Tap Discover, then eero Secure, then Profiles.
03
Create a profile for each child and add every device they use.
04
Tap the profile, then Content Filters. Pick an age preset (Child is strictest) or use Custom.
05
Tap Schedules to add bedtime and homework-time pauses.
06
Save. The filter applies immediately to every device in the profile.

Direct link: https://uw.co.uk/broadband

Reversible

How to remove this later

Go back to your provider parental controls page, switch the filter to Off or a lighter level, then save and wait for the change window shown by your provider. If your child is older, step down one layer at a time rather than removing everything in one go.

Honest limits

What it covers and what it does not

Covers

Devices assigned to a profile, on home Wi-Fi. Activity log of blocked attempts per child.

Does not cover

Devices not assigned to a profile, mobile data, encrypted apps and VPNs.

Also do this

Even with eero Secure (with eero add-on) turned on, adding a free DNS layer adds a second line of cover and closes some of the gaps. It takes about ten minutes and works on every device on your home Wi-Fi.

Add a free DNS filter

References

Utility Warehouse. (2026). Fast and reliable UW broadband deals. https://uw.co.uk/broadband
TalkTalk Group. (2022). Utility Warehouse and TalkTalk Group announce new, long-term agreement. https://www.talktalkgroup.com/newsroom/2022-utility-warehouse-talktalk-group-full-fibre

FAQs

Common questions

How long does setup usually take?

Most parents can complete this in Immediate.

Can a child bypass this?

Network controls reduce exposure but cannot cover everything, especially mobile data and VPN bypass. Use this layer with device controls and regular check-ins.

How do I relax controls as my child gets older?

Lower one control at a time (for example strict to moderate) and review outcomes before removing all controls.

Want to confirm it worked?

Run the check again